Guide-a-Guest Digital Concierge
A FREE “No Contact” Digital Guest Directory with all the same information previously found in our printed directories. Hotels place these in across different formats in the lobby, front desk, and rooms to streamline operations.
• Relay important property and area information to your guests, all in the palm of their hand.
• Easily updated at any time.
• Communicate with your guests, whether in-room or on the go.
Digital Guest Directory QR codes can be delivered to guests via your choice of QR Card, Mirror Cling, Table Tent, or Map. These work well in tandem with print directories.
Detailed Benefits List
- Reduces Questions to Front Desk and GM: Streamlines guest communication by providing easy access to digital information, reducing the need for direct inquiries to front desk staff and management.
- Enhances Guest Experience: Delivers real-time, interactive information on property services and local attractions, ensuring a seamless and personalized guest experience.
- Minimizes Waiting Time at the Front Desk: Allows guests to find answers to common questions through the digital concierge, reducing the need for in-person assistance and speeding up service.
- Reduces Liability and Risk: Clearly communicates property policies, like non-smoking and quiet hours, via digital prompts, helping mitigate risks and enforce hotel rules.
- Discourages Negative Behavior: Reinforces property expectations through interactive digital messaging, discouraging behaviors like smoking in prohibited areas or late-night noise.
- Eliminates Printing Costs: Fully digital platform eliminates the need for printed materials, saving on printing expenses while ensuring up-to-date information.
- Supports Staff Training: Acts as a resource for training new employees, providing them with instant access to property details and services in a digital format.
- Encourages Usage of Paid Amenities: Promotes on-site amenities and services through engaging visuals and interactive features, driving revenue from dining, spa services, and more.
- Offers Instant Updates: Provides the ability to update information instantly, ensuring guests always have the most current details without needing to reprint materials.