Guide-A-Guest has been offering both hotel and resort guest directory solutions since 1984. Whether you are looking for guest information materials for the front desk, in-room, or even print and design solutions, Guide-A-Guest is here to be your partner. We also offer many of our products at NO COST to you with our advertising supported platform.
Benefits of Directory Guides for Hotels and Resorts
- Reduces Questions to Front Desk and GM: Streamlines guest communication by providing clear and accessible information, significantly reducing the volume of inquiries directed to the front desk and management.
- Enhances Guest Experience: Provides guests with essential property and area information, ensuring a safe, seamless, and enjoyable stay.
- Minimizes Waiting Time at the Front Desk: Addressing common guest questions through the directory reduces the need for in-person assistance, leading to shorter wait times and improved guest satisfaction.
- Reduces Liability and Risk: Clearly outlines property rules and regulations, such as non-smoking policies and quiet hours, helping to mitigate potential risks and enforce hotel policies.
- Discourages Negative Behavior: Reinforces property rules and expectations, helping to prevent unwanted behaviors such as smoking in non-designated areas.
- Offloads Printing Costs: Guide-a-Guest covers all printing expenses, providing a cost-effective solution for hotels while ensuring high-quality materials.
- Supports Staff Training: The directory can double as a resource for training new staff, offering them a comprehensive overview of property details and services.
- Encourages Usage of Paid Amenities: Promotes on-site amenities and services, potentially increasing revenue from paid offerings like spa services, dining options, and more.